www.funkyshirty.com

FAQ

HOW ARE YOUR SHIRTS PRINTED?

We use DTG printing. Direct to Garment (DTG) is a method where a printer directly applies the ink onto the t-shirt with inkjet technology. It involves a special printer, which prints the ink directly onto the garment in the desired design. DTG uses specialty inks, which are absorbed by the fibers of the garment.

 

I JUST ORDERED A SHIRT. WHEN WILL IT ARRIVE?

We ship domestically via USPS First Class and Priority Mail that means you will get your packages in 24-48hrs. Internationally we use a service called APC and the average time is 8-14 days depending on the country.  We’ll send you an email when it ships. If you're still not sure, just email us. We're happy to clear things up.

 

I PLACED AN ORDER BUT I DIDN'T RECEIVE A CONFIRMATION EMAIL...WHAT'S GOING ON?

Kindly check your SPAM folder to see if your confirmation email was sent there.

 

OH NO, I MESSED UP MY SHIPPING ADDRESS AND/OR SHIRT SIZE! CAN I CHANGE IT? 

If this happens to you, just email us as soon as you can and we MIGHT be able to take care of it. However, we can't make any promises. All of our shirts are printed on demand so we usually start immediately after you order and it ships out the same day. If your order has already been shipped, don’t panic. We'll still try to make it right, if possible. We know how frustrating it can be to pay for something you can't use.

 

I DON'T HAVE A TRACKING NUMBER, WHEN WILL I GET IT?

You will get a tracking number once your order has shipped and you will get an email when your order ships!

 

BUT WAIT, MY TRACKING NUMBER DOESN'T WORK...ARE YOU GUYS A SCAM?

No we are not a scam. If your order has just shipped, please allow some time for the status of the shipment to correctly display on the USPS tracking site. Thank you for ordering from FunkyShirty!

 

WHAT’S YOUR REFUND/EXCHANGE POLICY?

If there’s something wrong with your order (wrong shirt, defective product, etc.), All we ask is if we could get a picture of the bad product within the day of delivery and we’ll be happy to issue a refund or replacement.

Exchanges are a little more difficult since we print close to exact quantities of what we need. We usually order a few extras, but they go fast. If you need an exchange, email us and we’ll see what we can do.

 

TELL ME MORE ABOUT YOUR T-SHIRTS?

We print on the finest, softest, comfiest tees in all the land: District and District Made shirts, 100% cotton, pre shrunk, very soft shirts. Not the cardboard consistency shirts like Gildan. Our hoodies are Port & Company 50% Cotton and 50% Polyester. In the near future we are adding Canvas Model 3001 and Bella 6004.

 

I WANT A T-SHIRT, BUT I'M TOO CHEAP TO BUY ONE. HOW DO I SNAG A FREE ONE?

Like Us On Facebook and Follow Us On Instagram. We’ve been known to give out free t-shirts from time to time, wink wink.

 

 

 

 

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